Transfers, Withdrawals and Refunds Policy

Considerable effort goes into producing the Royal Windsor Triathlon. From the moment we receive your entry, funds are allocated to anything from race pack items to venue hire, admin teams and event day infrastructure. We understand that life is unpredictable, thus we have created the following policies to benefit both participants and organisers alike.

Refunds: If you notify us via email within 14 days of the original order, a full refund (less the booking fee) will be provided. Please note a refund will not be possible after 14 days under any circumstances unless you have purchased flexi entry as part of the registration process.*

Transfer: We will have a window to transfer your entry to another person to take part in the Royal Windsor Triathlon and further information will be available on this page soon. Please note there is a £10 administration fee to transfer. There will also be further information on this page in due course about the process to transfer to a different entry type.

Withdrawals: If you are unable to take part and are not able, or do not want to receive a refund, or transfer your entry, no further action is required. If you’d like us to cancel your entry and stop sending you pre-event emails, contact us at info@royalwindsortriathlon.co.uk.

*Applicable to Windsor events only.